Shipping policy

SHIPPING

All orders will ship via USPS, FedEx, or UPS Ground.

Once you place your order, you will receive an e-mail within 72 hours confirming that your order has gone into production and that your card has been charged. Cast orders may take up to 6-8 weeks from receipt of your order confirmation for your items to be ready to ship. You will receive another email once the item has shipped with tracking information.

The minimum shipping charge is $15. Orders that exceed the minimum charge due to weight or size will be calculated at checkout. A signature is required upon delivery. UPS will attempt to deliver to your address 3 times. De Gerenday’s is not responsible for additional shipping fees if you are not available to receive your package. Customers can select to “ship with no signature required” at checkout. Should you waive signature upon delivery, neither UPS nor can de Gerenday’s be held responsible for your package once it is left at your door. UPS will not deliver to PO Boxes or military addresses. We do not accept online orders for shipment to international addresses. Should you need to ship your items to multiple destinations, you will have to place multiple orders.